Learning Paths
Choose Your Path
Six tailored paths guide learners based on different roles, experience levels, and objectives.
Path 1: New to ITIL
Duration: 3-4 hours | Goal: Understand ITIL v5 fundamentals and relevance
| Step | Page | Content |
|---|---|---|
| 1 | Why ITIL v5? | Five key drivers |
| 2 | ITIL Evolution History | 37-year framework development |
| 3 | Key Concepts | Core definitions: service, product, value, outcomes |
| 4 | Guiding Principles | Seven decision-guiding principles |
| 5 | Four Dimensions | Organizations, Information, Partners, Value Streams |
| 6 | Product and Service Lifecycle | Eight lifecycle activities (Discover through Support) |
| 7 | Management Practices | Overview of 34 practices across two categories |
| 8 | Self-Assessment Quiz 1 | Knowledge verification |
Outcome: Foundational understanding enabling progression to role-specific paths.
Related Pages
- Self-Assessment Quizzes (knowledge verification)
- Decision Guides (interactive decision tools)
- Foundation Certification (exam details)
- Designations (advanced certification pathways)