ITIL v5 Compass
Management Practices
Architecture Management

Architecture Management

Definition

"Provide an understanding of all the different elements that make up an organization."

The practice requires organizations to:

  • Ensure the organization's strategy is supported with a target architecture
  • Ensure the organization's architecture is continually evolving to the target state

Key Terms

Architecture Principles: "a set of norms and rules for the use and deployment of all resources and assets across an organization."

Interoperability: "the ability of systems, applications, services, or any other architectural component to function together in a coordinated way."

Processes

Architecture Governance

  1. Analyse the organization's requirements
  2. Develop and agree architecture vision
  3. Review the architecture

Development of a Target Architecture and Roadmap

  1. Identify requirements
  2. Document current architecture
  3. Develop target architecture
  4. Design standards, frameworks, and guidelines
  5. Design, agree, and communicate architecture roadmap

Ongoing Architectural Control

  1. Identify architecturally significant plans and events
  2. Check for conformance to the target architecture
  3. Escalate non-conformance
  4. Review progress against the architecture roadmap

Key Metrics

MetricWhat it measures
Fulfilment of target architecture requirementsArchitecture effectiveness
Impact of architectural constraints on strategyStrategic alignment
Target architecture completeness and qualityDesign maturity
Unassessed architecturally significant changesGovernance gaps
Projects/changes not aligned with target architectureConformance
Progress on architecture roadmap implementationExecution progress

Key Roles

  • Architect role
  • Architecture board

Recommendations for Success

  • Align with business strategy
  • Embrace agility and continual improvement, human centricity
  • Build strong relationships
  • Focus on the right level of granularity
  • Leverage existing frameworks and tools
  • Champion data governance and integration
  • Embrace security and privacy
  • Measure and communicate value
  • Foster a culture of innovation

Software Tools

  • Enterprise architecture management tools
  • Knowledge and document management tools
  • Analysis and reporting tools
  • Capacity management tools, CMS tools
  • Risk management tools
  • Collaboration and communication tools
  • Workflow and task management tools
  • Monitoring and event management tools
  • Solution design and development tools